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How fighterboleh Protects Your Personal Data

At fighterboleh, your personal data belongs to you — we collect only what we need to run your account securely, process deposits via Touch 'n Go, GrabPay, Boost…

Data Collected With PurposeTouch 'n Go & GrabPay Transactions SecuredYour Right to Access & CorrectRetention Periods DefinedContact Us Anytime
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fighterboleh How fighterboleh Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

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Email Privacy Team

Send a written request to our data team at [email protected]. We acknowledge all requests within two business days and aim to resolve them within fourteen calendar days from receipt.

Live Chat Support

Open the live chat widget on fighterboleh.app and ask to speak with the data-privacy desk. Chat agents are available around the clock and can log a formal data-access or correction request on your behalf.

In-Account Request Form

Log in, head to Account Settings, and select Privacy Requests. Fill in the form to submit a data-access, correction, or deletion request directly — no separate email required.

HOW WE HANDLE DATA

Explore Our Data Handling Practices

fighterboleh applies consistent security and retention standards across every data type we hold.

Data Collection

We collect your name, contact details, and payment identifiers only when needed to run your account, verify deposits, and respond to support queries. We do not collect data beyond what each function requires.

Cookie Policy

Our site uses session cookies to keep you logged in and preference cookies to remember your language and display settings. You can manage or withdraw cookie consent at any time through the cookie banner on fighterboleh.app.

Account Security

Account credentials are stored using one-way hashing. Payment details processed through Touch 'n Go, GrabPay, Boost dan FPX are handled via encrypted channels and are never stored in plain text on our servers.

Data Retention

We keep account and transaction records for as long as your account is active and for a defined period after closure, as required by applicable law. Once that period passes, records are securely deleted or anonymised.

Third-Party Sharing

We share your data only with payment processors, identity-verification partners, and regulatory bodies where the law requires it. We do not sell your personal data to advertisers or unrelated third parties.

Your Rights

You have the right to access, correct, or request deletion of personal data we hold, subject to what local law permits. Submit a request through the in-account form, live chat, or email and we will respond within the timelines stated in this policy.

Switch Through Common Privacy Questions

Below you will find answers to the questions we hear most often about how fighterboleh collects, uses, and protects your data. If your question is not here, reach out through any of the contact paths listed above.

We collect the details you provide when registering — name, email, phone number — plus transaction data from deposits made through Touch 'n Go, GrabPay, Boost dan FPX, and device/session data generated during your logged-in sessions on fighterboleh.app.

Payment data flowing through Touch 'n Go, GrabPay, Boost dan FPX, and FPX bank transfers is encrypted in transit. We do not store your full card or e-wallet credentials; only tokenised references needed to match your transaction records are retained.

Yes. Log in and use the Privacy Requests form in Account Settings, or email [email protected]. We will compile and deliver your data in a readable format within fourteen calendar days, subject to verification of your identity.

We retain records for the period required under applicable Malaysian law after account closure. Once that retention window closes, we delete or anonymise all personal data linked to your account in line with our documented deletion schedule.

We share data only where necessary — with payment processors to clear your transactions, identity-verification services to confirm your account, and authorities when the law obliges us to. We never sell personal data or share it with unrelated marketing entities.

Head to Account Settings and edit your profile directly for basic fields. For changes to identity documents or payment-linked details, submit a correction request via the Privacy Requests form or through live chat — our team will verify and update within two business days.

We publish the current version at fighterboleh.app/privacy-policy/ and update the effective date at the top of the page whenever we make material changes. For significant updates we will also send a notification to the email address registered on your account.

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